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Marion Siebert Marion Siebert

Posts by Marion Siebert:

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Brightly acquires Externa CGI 

Why RFPs Don’t Often Translate to ROI
Actionable and successful customer journey maps are the key to CX success

Actionable and successful customer journey maps are the key to customer experience (CX) success
Bad design is hurting your brand

Bad design is hurting your brand
5 things to consider about digital maturity in 2023

5 things to consider about digital maturity in 2023
Humanizing the customer experience (CX) begins and ends with trust

Humanizing the customer experience (CX) begins and ends with trust
3 ways design thinking impacts the customer experience

3 ways design thinking impacts the customer experience (CX)
Top 3 customer experience blogs of 2021

Top 3 customer experience (CX) blogs of 2021
Is your customer experience lacking this key ingredient?

Is your customer experience (CX) lacking this key ingredient?
3 steps to future-proof your customer experience strategy

3 steps to future-proof your customer experience (CX) strategy
To survive a new era of customer experience, a shift in thinking is required 

To survive a new era of customer experience, a shift in thinking is required 
How to keep your digital momentum when you’re short on talent

Minding the gap: How to keep your digital momentum when you’re short on talent
Want a quicker ROI on your digital transformation (DX) initiatives?

Want a quicker ROI on your digital transformation (DX) initiatives? Spend money on employee training
3 digital transformation resolutions worth making

3 digital transformation resolutions worth making (and keeping)